Epson Print Enabler - Frequently Asked Questions



 

 

What is the Epson Print Enabler?

Smart devices running Android 4.4 (KitKat) or later have printing support built into the operating system. You can find and print to Epson printers that are on your local network by downloading and installing the Epson Print Enabler from the Google Play Store.

Which printers support Epson Print Enabler?

Epson Print Enabler is supported with Epson inkjet and laser printers that have a network interface (WI-FI/LAN).

Which devices can I print from?

Smart devices running Android 4.4 (KitKat) or later are print enabled.

Which applications can I print from?

Print directly from Gallery, Photos, Chrome, Gmail, Drive (Google Drive), Quickoffice and other applications that support a printing function.

How do I set up my tablet for Epson Print Enabler?

  1. Install the Epson Print Enabler app from the Google Play Store.
  2. Go to Settings menu on your smart device.
  3. Select the Printing option.
  4. Ensure Epson Print Enabler is ON.
  5. Close the Settings menu and open a supported app to start printing.

How do I print using Epson Print Enabler?

 

Follow the below instructions:

  1. Open a supported app. See FAQ Which applications can I print from? for a list of supported apps.
  2. Tap Print. If you do not see the Print option, tap the Menu icon and then select Print.
  3. Select your printer from the list, tap OK and then tap Connect.
  4. If you do not see your printer, tap to search for additional printers or tap to add a printer manually using the IP address of the printer.
  5. Select the number of copies you want to print, or tap More options to choose the Color Mode, Paper Size or Orientation.
  6. Tap Print.

 

Note:

Your smart device must be connected to the same network as your Epson product.

 

 

What media types and sizes are supported?

 

Setting name Paper size Media
A4 (Plain Paper) A4 Plain Paper
A4 (Photo Paper) A4 Photo Paper
Letter (Plain Paper) Letter Plain Paper
Letter (Photo Paper) Letter Photo Paper
4 x 6 in 4*6 in Photo Paper
3.5 x 5 in 3.5*5 in Photo Paper
Post Card (Inkjet Paper) Post Card Post Card (IJ)
Post Card (Glossy Paper) Post Card Post Card (Photo)

 

What printer settings are available?

Printer settings

Paper Size: See FAQ What media types and sizes are supported?
Color : Mono/Color
Orientation : Portrait / Landscape
Pages : All / Range

 

 

Note:

The above printer settings are defined by the Android's operating system.

 
Additional printer settings

Quality: Draft / Normal/Best
Layout: Borders / Borderless
2-sided printing: Off / Long edge/Short edge

 

 

Note:

These items are defined by Epson Print Enabler.

 
Specification

Printer: Local Area Network (LAN) printing only

What languages are supported?

  • English
  • German
  • Spanish
  • French
  • Italian
  • Dutch
  • Portuguese
  • Russian
  • Japanese
  • Korean
  • Chinese (Simplified)
  • Chinese (Traditional)

Which files can I print?

Supported file types will depend upon the application you are printing from.

 



 

 

Which Kindle devicies is Epson Print Enabler compatible with?

 

Epson Print Enabler is compatible with the following Kindle Fire devices running Fire OS 5. Epson Print Enabler can be downloaded from the Amazon Store.

Kindle Fire (5th generation) Kindle HD 8 (5th generation) Kindle HD 10 (5th generation)
Kindle HD 6 (Upgraded to Fire OS5/4th generation) Kindle HD7 (Upgraded to Fire OS5/4th generation) Kindle HDX 8.9 (Upgraded to Fire OS 5/4th generation)
Note:

Epson Print Enabler is not supported by devices using Fire OS 4.

To print using Fire OS 4 devices use Epson Print Plug-in.

For more infomation click here.

 

 

Can I download both Epson Print Plugin for Amazon Kindle Fire and Epson Print Enabler to Fire OS 4.5 or less or Fire OS 5 or later device from Amazon Store?

Yes, it is available to download and install both "Epson Print Plugin for Amazon Kindle Fire" or "Epson Print Enabler" to "Fire OS 4.5 or less" or "Fire OS 5 or later" device. Only the app that is compatible will be used to print.

How do I set up my Kindle device for printing?

 

  1. Your Kindle Fire device must connected to the same network as your Epson Printer
  2. Open the document or photo you wish to print
  3. Tap Print on the toolbar, or tap I, then Print.
  4. If you see a Plugin Required message, tap OK, then tap Download.
  5. Select your Epson product
  6. If you see a Plugin Required message, tap OK, then tap Download.
  7. The Epson Print Plugin installs on your Kindle.
  8. Select your print options
  9. Tap Print

 

How do I print using Epson Print Enabler?

 

  1. Your Kindle device must be connected to the same network as your Epson product.
  2. Open the document or photo you wish to print
  3. Tap Print on the toolbar, or tap I, then Print.
  4. Select your Epson product
Note:

If you do not see your printer, tap to search for additional printers or tap to add a printer manually using the IP address of the printer.

 
  • Select the number of copies you want to print, or tap "More options" to choose the Color Mode, Paper Size of Orientation.
  • Tap Print

 

My printer is supported, but it does not appear in the list of available printers on my Kindle. What should I do?

 

  1. Make sure your Kindle is connected to the same network as the printer
  2. Both devices must be on the same subnet in order for the printer to be detected
  3. Make sure you installed the Epson Print Plugin form the Amazon Appstore.
  4. If you still cannot connect, and you know that both devices are configured properly, tap + in the top right corner and enter the IP Address of your printer.
Note:

If you do not know your printer's IP address, you can print a network status sheet. The IP address is listed on the sheet. Check the user guide for your product for further instructions.

 

 

What can I print on my Kindle Fire HD or Kindle Fire HDX?

 

You can use your Kindle device to print the following :

  • Microsoft Office documents using the built-in Office document viewer
  • Emails
  • Photos
  • Calendar
  • Contacts

 

Who do I contact for support?

Contact Amazon by tapping the Mayday button on your Kindle. To use Mayday, swipe down from the top of the tablet's screen, tap Mayday, then tap Connect.

How do I connect my Kindle to a Wi-Fi network?

 

  1. Swipe down from the top of the screen to open the Kindle Settings panel.
  2. Tap Wireless & Networks.
  3. Tap Wi-Fi.
  4. Tap the wireless network you want to connect to.

 

What media types and sizes are supported for Epson Print Plugin for Amazon Kindle Fire and Epson Print Enabler?

 

Items Paper size Media
A4 (Plain Paper) A4 Plain Paper
A4 (Photo Paper) A4 Photo Paper
Letter (Plain Paper) Letter Plain Paper
Letter (Photo Paper) Letter Photo Paper
4 x 6 in 4 x 6 in Photo Paper
3.5 x 5 in 3.5 x 5 in Photo Paper
Post Card (Inkjet Paper) Post Card Post Card
Post Card (Glossy Paper) Post Card Post Card (Photo)

What print settings are available?

 

  • Copies : 0 - 99
  • Colour Mode :Black & White
  • Paper Size : A4
  • Print Quality : Draft
  • Layout : Borders
  • Duplex : Off

 

What launguages are supported?

 

  • English
  • German
  • Spanish
  • French
  • Italian
  • Dutch
  • Portuguese
  • Russian
  • Japanese
  • Korean
  • Chinese (Simplified)
  • Chinese (Traditional)

 

I am unable to accept the End User License Agreement (EULA)

 

  1. The End User License Agreement (EULA) does not have an "Accept" button.
  2. Press the OK button located in the bottom on the screen to proceed.
  3. Please press the X located in the top right hand corner of the screen to proceed.