Thank you!
Ha tájékozódni szeretne arról, hogy az Epson miként használja fel a személyes adatait, akkor kérjük, olvassa el az adatvédelmi tájékoztató nyilatkozatot.
Az alábbiakban adja meg elérhet?ségeit, és az Epson szakért?je kapcsolatba fog lépni Önnel:
Ha tájékozódni szeretne arról, hogy az Epson miként használja fel a személyes adatait, akkor kérjük, olvassa el az adatvédelmi tájékoztató nyilatkozatot.
If a document (or "print job") has not printed, the printer driver may be Paused, Offline, Deleting, or documents may be held in the print queue.
You will need to check the status of the printer driver and clear any documents (or "print jobs") waiting in the print queue. Do the following to complete these checks:
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See the following Related Article if you require a detailed guide: How to open the Devices and Printers folder in Windows |
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If there is more than one icon for your Epson printer, such as 'Epson XP-820 Series' and 'Epson XP-820 Series (Copy 1)', see the following Related Article and return to this article if necessary: Windows has a feature called port stacking. This means that if one or more printer drivers are using the same virtual printer port, Windows will stack the printers as a list when you open its menu (normally by right-clicking on the printer icon). For information on port stacking see the following article: Multiple copies of the Driver are listed in the Printers folder |
(Where 'xxx' represents the specific printer model e.g. 'XP-820 Series')
In this example, the status is 'Use Printer Offline' and '1' document is in the queue:
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See the following Related Article if you require a detailed guide: How to open the Devices and Printers folder in Windows |
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If there is more than one icon for your Epson printer, such as 'Epson XP-820 Series' and 'Epson XP-820 Series (Copy 1)', see the following Related Article and return to this article if necessary: Windows 7 and Windows 8 has a feature called port stacking. This means that if one or more printer drivers are using the same virtual printer port, Windows will stack the printers as a list when you open its menu (normally by right-clicking on the printer icon). For information on port stacking see the following article: Multiple copies of the Driver are listed in the Printers folder |
(Where 'xxx' represents the specific printer model e.g. 'XP-402 Series')
In this example, the status is 'Use Printer Offline' and '1' document is in the queue:
(Where 'xxx' represents the specific printer model e.g. 'SX515W Series')
In this example, the status is 'Deleting' and '1' document is in the queue:
Refer to the sections below and follow the advice relevant to the status that is listed, either Ready, Deleting, Paused, or Offline or if documents are listed in the print queue.
If the status is 'Ready' and no documents are waiting, print a Test Page.
The listed print jobs need to be cancelled and the computer restarted before attempting to print again.
The listed print jobs need to be cancelled and the computer restarted before attempting to print again.
A user has tried to delete the printer. As the driver will no longer function, you must clear the print queue to allow the driver to delete.
Follow the steps below to cancel any listed print jobs and clear the print queue:
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If you have cancelled documents and restarted the computer, return to step 3 to check the printer status before attempting to print again. |
If you have followed step 3 to re-check the printer status and the printer appears ready to print, test the driver by printing a Test Page.
If you still cannot print after following the instructions in this article, see the troubleshooting article below:
Hozzáadása a kosárhoz sikeresen megtörtént